OpenAI is a strange company for strange times. Valued at 300 billion--roughly the same as seven Fords or one and a half PepsiCos--the AI start-up has an era-defining product in ChatGPT and is racing to be the first to build superintelligent machines. The company is also, to the apparent frustration of its CEO Sam Altman, beholden to its nonprofit status. When OpenAI was founded in 2015, it was meant to be a research lab that would work toward the goal of AI that is "safe" and "benefits all of humanity." There wasn't supposed to be any pressure--or desire, really--to make money.

When we underestimate algorithms, entire industries crumble because they didn't see change on the horizon. As access to compute and data increase, algorithms will play a greater role in our lives, becoming a necessary component for business success. However, relying too heavily on algorithms, or using them in the wrong way, could be disastrous for businesses. For businesses to be successful in 2021 and beyond, they must develop an understanding of where algorithms can most effectively be used. We've reached a point with AI where we simultaneously overestimate and underestimate the power of algorithms.

You've probably heard the news: AI is going to take your job. Wait, no: It's going to create a new job for you. AI is going to kill us all! AI is already totally smarter than us at, like, all the smart things. Let's consider for a second what we talk about when we talk about AI.

Artificial Intelligence will eliminate millions of jobs. While many of us are willing to accept that there are jobs that will be replaced by AI in our lifetime, we still believe in the lasting power of our own work. Conventional wisdom would have us believe that only the most routine of jobs are at risk, but this just isn't the case. In fact, AI will be replacing and drastically altering many jobs that few would consider "routine." Chris Orlob from Gong.io shared a glimpse into the future of sales coaching with AI-powered analysis of over 25 thousand sales calls.